by Richard | May 9, 2024 | Uncategorized
When was your last nightmare hire? As an employee, I watched a candidate go through an intensive hiring process consisting of written tests, physical tests, and several interviews. There were several qualified candidates to choose from. This employee didn’t have...
by Richard | May 9, 2024 | Uncategorized
What value does your business bring to the marketplace? Most business owners think this applies only to their product or service and that would seem to make sense on the surface. What I want to discuss is both the perceived value and the real value. Real value is: “ I...
by Richard | May 9, 2024 | Uncategorized
Is passion for your craft enough to sustain and grow your business effectively? You’ve probably heard the saying “Do what you love and the money will come” or this one “Do what you love and you’ll never work a day in your life” Those are nice little sayings but can we...
by Richard | May 9, 2024 | Uncategorized
You are what you surround yourself with. Have you ever noticed how your surroundings affect your attitude? Dark gloomy weather can bring your mood down. An excited friendly person can bring your mood back up. This goes for your everyday life also. Think...
by Richard | May 9, 2024 | Uncategorized
“What is customer service?” is a bit of a loaded question. I know everyone thinks they understand customer service but I’ve discovered that definition can be incredibly varying from business owner to business owner. Many times a business adapts its own brand of...
